Senior Technical Assistant, Copenhagen

• Organization: UNICEF - United Nations Children's Fund
• Country: Denmark
• City: Copenhagen
• Office: UNICEF Copenhagen
• Grade: G-7

UNICEF Supply Division | UNICEF Plads | Freeport 2100 Copenhagen | Telephone:+45 35273527, Facsimile 35269421

Closing date: Tuesday, 9 August 2016

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Job no: 498123
Work type: Temporary Appointment
Location: Denmark
Categories: Supply/Logistics
SENIOR TECHNICAL ASSISTANT (GS-7 level)
Temporary position (364 days)
UNICEF, Supply Division, Copenhagen
PURPOSE OF POST
As system administrator of the Warehouse Management System and focal point for the technical management services in the warehouse, the incumbent is accountable for delivery of efficient and cost effective technical support services of the ANT Warehouse Management System.
KEY ACCOUNTABILITIES, DUTIES & TASKS

• Ensure efficient administration of the Warehouse Management system for all user categories (Warehouse Super User, Warehouse Operator, QA Operator)
• Undertake the daily monitoring of interfaces between VISION and ANT and analyse and advise on the resolution of system failures.
• Undertake the daily monitoring of the system performance and interact with the warehouse supervisors, warehouse operators and the SSI support team.
• Undertake the trouble shooting in ANT/VISION and provide first line support to operational staff for both software and hardware issues.
• Ensure proper fine tuning of system performance and address any critical performance issues to the warehouse manager.
• Maintain the system issues' database and document solutions and progress.
• Undertake the testing of fixes to system issues and ensure that UNICEF's system operating standards are adhered to.
• Maintain the system documentation and training material.
• Assist in training of warehouse operations.
• Extract data for reports from ANT and VISION.
• Other relevant duties as assigned.

QUALIFICATIONS OF SUCCESSFUL CANDIDATE: Education

• Completion of secondary education is mandatory.

Work Experience

• 7 years' professional work experience in the area of warehouse management.
• Experience with warehouse management systems and technical support to users.

Technical Competencies & Languages

• Experience with Warehouse Management Systems,(ANT WMS), SAP and Barcode soft- and hardware.
• Knowledge of warehouse management, ability to use current job related computer software and databases. Proficiency in Microsoft Office package in particular, Excel, word and Power Point.
• Fluency in English. Other UN languages an asset.

COMPETENCIES OF SUCCESSFUL CANDIDATE
Values and Competencies
Our Core Values reflect attitudes and convictions that are shared across all UNICEF staff and include diversity and inclusion, integrity and commitment. The successful candidate must believe in the core values and have the ability to work in a multi-cultural environment with sensitivity and respect for UNICEF's mandate.
The required competencies for this particular position are

• Communication (Level 2)
• Working with People (Level 2)
• Drive for Results (Level 2)
• Analyzing (Level 2)
• Applying Technical Expertise (Level 2)
• Planning and Organizing (Level 2)
• Following Instructions and Procedures (Level 2)

Kindly refer to http://www.unicef.org/about/employ/index_apply.html for more information on the UNICEF Competency Framework.
APPLICATIONS
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.
Visit us at www.unicef.org/supply/
PLEASE NOTE THAT Applicants MUST HAVE V ALID working permit and Residency in Denmark
Applications for this position must be received by: 9 August, 2016.
Please be informed that all applications to UNICEF are handled via UNICEF's online recruiting system. You can apply to the above position by creating your profile, and application at our web site: http://www.unicef.org/about/employ/index.php. Kindly note that all applications should be in English and that applications outside of the online recruiting system will not be accepted. Kindly also note that candidates will be assessed on foundational and functional competencies and that diversity and gender balance are also factors in the selection process. Queries can be directed to Laura Borton at lborton@unicef.org.
Advertised: Jul 26 2016 Romance Standard Time
Application close: Aug 09 2016 Romance Standard Time