IT Expert, Frankfurt, Germany

• Organization: ECB - European Central Bank
• Country: Germany
• City: Frankfurt
• Office: ECB Frankfurt

European Central Bank (ECB) | Kaiserstraße 29 | 60311 Frankfurt am Main, Germany | Tel: +49 69 13440

Closing date: Sunday, 11 September 2016

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IT Expert
The selection committee may place suitable candidates on a reserve list, from which candidates may be appointed to similar positions in the same or another business area. It may also be decided to fill the position(s) advertised in this vacancy notice with a suitable candidate or candidates from the reserve list resulting from a recruitment procedure for a similar position. Candidates will be informed accordingly if this happens.
The European Central Bank (ECB) is seeking candidates for the position of IT Expert (ERP/SAP) in the Enterprise Systems Division of its Directorate General Information Systems (DG/IS). DG/IS provides, operates and supports the IT infrastructure and applications required by the ECB and the European System of Central Banks (ESCB). Within DG/IS, the Enterprise Systems Division (ENS) is responsible for the ECB's portfolio of enterprise systems; this includes its Enterprise Resource Planning (ERP) systems, which mainly comprise SAP products, and its Enterprise Content Management (ECM) systems, which mainly comprise OpenText Content Server and Archive Server platforms.
ENS manages IT-related ECB and ESCB tasks and projects belonging to the portfolio, while also providing maintenance and functional support services for the applications within the portfolio. In addition, ENS has recently established a Data Intelligence Service Centre (DISC) which provides shared technical services for data-centric applications.
The successful applicant will be entrusted with the following main tasks

• developing IT application services throughout the development lifecycle, from the technical design, specification, evaluation and selection of new solutions to activity planning, implementation and reporting;
• defining work packages for delivery by external resourcing, monitoring progress of this work and controlling quality, including final acceptance of the delivery;
• integrating applications in the implementation phase for IT services and systems, including analysis, development, testing, maintenance, release and documentation;
• leading specific tasks and coordinating the work of others, be they within the team, in other business areas or external consultants;
• maintaining accurate and up-to-date technical documentation relating to SAP products and associated modules and component applications, including operational requirements and release management;
• communicating information to colleagues and ensuring that sufficient documentation is available so that tasks can be assigned to first and second-level support;
• liaising closely with internal customers regarding the design of solutions in order to meet requirements and suggesting potential alternatives, taking account of standardisation considerations and the total cost of ownership.

Three year fixed-term contract, with possible conversion to a contract of indefinite duration subject to individual performance and organisational needs. To enable the Section to maintain its business continuity capability, the successful applicant will occasionally be expected to perform work during non-standard working hours and work at the ECB's standby sites. To further enhance the diversity of its workforce, the ECB particularly encourages applications from female candidates.
Applicants must have the following knowledge and competencies

• a master degree in computer science, business engineering or another field relevant to IT;
• substantial professional experience (preferably a minimum of three years) in the field of SAP development or SAP business solution architecture;
• expert knowledge of SAP ABAP Objects, including Web Dynpro for ABAP and SAP WebFlow programming;
• an advanced command of English;
• an intermediate command of at least one other official language of the EU;
• a good knowledge of MS Office, such as Word, Excel and PowerPoint;
• ideally, knowledge of document management systems such as OpenText Livelink.

The following would be an asset

• experience in one of the following SAP solutions: SAP Public Sector Collection and Disbursement, SAP FI/CO, SAP Human Resources;
• experience with new SAP UI technologies, including SAPUI5 and Fiori;
• experience in the design and development of interfaces between SAP and external systems through SAP PI;
• experience in SAP WebFlow design, development and management;
• an understanding of the NetWeaver Portal in respect of creating and managing portal content, working with roles, navigation and user management;
• experience of customising SAP solutions to meet the requirements of public, international or EU organisations;
• experience of working as a project manager or of having a lead role in an SAP implementation project;
• knowledge of IT service management processes and best practices (such as ITIL), particularly in the areas of problem management and release management;
• knowledge of ISO9001 project quality management standards.

The successful candidate will have the following behavioural competencies

• communicates ideas in an effective manner and ensures mutual comprehension;
• explores all parties' underlying needs and exerts influence both directly and indirectly in order to communicate ideas and implement the most suitable approach;
• establishes and maintains cooperative relationships with staff and management at all levels, both inside and outside the organisation, finding common ground/areas of agreement and adopts win-win solutions;
• understands who his/her clients are and what their expectations are, making improvements to service on the basis of feedback, and has established methods of improving quality in a timely manner;
• manages his/her own workload independently, supporting team members without assuming responsibility for their work;
• examines issues critically and adopts relevant approaches geared towards successful business solutions;
• creates a theoretical framework which aids the deployment of practical solutions;
• identifies connections and relationships between concepts and events;
• pursues projects with energy and drive, seeing resistance and setbacks as opportunities for improvement;
• can manage and prioritise multiple assignments and simultaneous tasks;
• takes responsibility for his/her own actions;
• uses rigorous logic and comprehensive processes in order to solve difficult and challenging problems and deliver results within agreed deadlines.

Applications are to be made in English and submitted using our online application form. An 'Applicants' Guide' can be downloaded from our recruitment pages.
The recruitment process may include a pre-screening exercise, a written exercise, a presentation and interviews.
Further information on the ECB's conditions of employment for fixed-term positions can be found at http://www.ecb.europa.eu/careers/newcomers/fixed-term/html/index.en.html.
Applications are accepted from nationals of Member States of the European Union.
The requirements laid down in the vacancy notice must be met by the closing date for applications.
This vacancy notice may be used to fill the same position again, or similar positions, within 12 months of the selection decision.