Intern - Information Systems & Communication Technology, Geneva

• Organization: UNOG - United Nations Office at Geneva
• Country: Switzerland
• City: Geneva, Switzerland
• Office: UN Office in Geneva
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Closing date: Tuesday, 13 February 2018

Posting Title: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY, I (Temporary Job Opening)

Job Code Title: INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY

Department/ Office: United Nations Office at Geneva

Duty Station: GENEVA

Posting Period: 15 January 2018-13 February 2018

Job Opening number: 18-IST-UNOG-90902-J-GENEVA

Staffing Exercise ID: N/A

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organizational Setting and Reporting

This position is located in the Division of Administration, Regional Technical Centre - Europe (RTC -E), of the United Nations Office at Geneva (UNOG). The incumbent reports to the Service Operations Unit Supervisor. The internship is UNPAID and full-time. Interns work five days per week under the supervision of a staff member in the department or office to which they are assigned. Interns will gain first hand experience with regard to the United Nations Office of Information and Communications Technology activities in the area of Project Management, Communications Workflows as well as Activities planning. They will also gain a greater understanding of how the OICTS works and its range of activities in the Europe region. The internship is for a period of two to six months depending on the needs of the department.

Responsibilities

• Plans network installations by studying customer orders, plans, manuals, and technical specifications.
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installs telecommunications equipment, routers, switches, multiplexors, cable trays, alarm and fire-suppression systems;
• Establishes connections and integrations; follows industry standards;
• Verifies service by testing circuits and equipment; identifying, correcting, or escalating problems.
• Documents network by labelling and routing equipment and cables; records configuration diagrams and specifications.
• Maintains customer rapport by listening to and resolving concerns; answers questions.

Competencies

• Communication:
  • Speaks and writes clearly and effectively-Listens to
  others, correctly interprets messages from others and responds appropriately-Asks questions
  to clarify, and exhibits interest in having two-way communication-Tailors language, tone,
  style and format to match the audience-Demonstrates openness in sharing information and
  keeping people informed.
• Teamwork: Good interpersonal skils, ability to work collaboratively with colleagues from different national and cultural backgrounds to achieve organizational goals.
• Planning and Organizing:
  • Develops clear goals that are consistent with agreed strategies-Identifies priority activities and assignments; adjusts priorities as required- Allocates appropriate amount of time and resources for completing work-Foresees risks and allows for contingencies when planning-Monitors and adjusts plans and actions as necessary- Uses time efficiently.
• Client Orientation:
  • Considers all those to whom services are provided to be 'clients ' and seeks to see things from clients' point of view-Establishes and maintains productive partnerships with clients by gaining their trust and respect-Identifies clients' needs and matches them to appropriate solutions-Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems-Keeps clients informed of progress or setbacks in projects-Meets timeline for delivery of products or services to client.
  Education
  To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:
  • Applicants must meet one of the following requirements:
  (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first university degree programme (minimum
  Bachelor's level or equivalent); or (c) have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one year period of graduation;
  • Be computer literate in standard software applications;
  • Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
  • Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
  Work Experience
  Applicants are not required to have professional work experience for participation in the programme.
  Languages
  Fluency in one working languages of the UN Secretariat, English or French, is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage. The official languages of the United Nations Secretariat are:.Arabic, Chinese, English, French, Russian and Spanish.
  Assessment
  n/a
  Special Notice
  We are looking for an intern to be an integral part of the Information Security team. If you are highly organized, have a great attention to detail, impeccable follow-through and are capable of managing multiple concurrent tasks on different timelines, then is this the perfect experience for you. Completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed. The Cover Note must include:
  • Title of degree you are currently pursuing.
  • Graduation Date (When will you be/have graduating/graduated from the programme?).
  • IT skills and programmes that you are proficient in.
  • Top three areas of interest.·Explain why you are the best candidate for this specific internship.
  • Explain your interest in the United Nations Internship Programme. In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references.
  Due to the high volume of applications received, ONLY successful candidates will be contacted.
  Other Skills and Requirements
  Desired Skills and Requirements:
  • Exceptional organization and communication skills (both written and oral)
  • Excellent interpersonal skills, works well within a team and independently
  • Ability to handle multiple projects at once and prioritize work within tight deadlines
  • Strong desire to learn, try new things, and solve problems
  • Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which includes willingness to understand and be tolerant of differing opinions and views.
  United Nations Considerations
  According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.
  Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
  Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on 'The Application Process' and the Instructional Manual for the Applicants, which can be accessed by clicking on 'Manuals' hyper-link on the upper right side of the inspira account-holder homepage.
  The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations.
• Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.
  Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
  No Fee
  THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.