Bank Teller – Southern Zone
The incumbent that we are looking for will be responsible for collecting deposits in the form of cash and cheques; and to pay out cash to customers promptly and efficiently.
Main Responsibilities:
Check daily cash summaries and transactions as per set performance targets.
Count cash deposited accurately and capture in computer or manual ledger correctly.
Pay cash or cheques presented by customers in line with established procedures.
Ensure that collected cash calculations are correct; and withdrawal forms or cheques presented are accurate.
Manage the supply of cash.
Attend customer queries, fast and with confidence whenever asked.
Seek approval from supervisor on payments that exceed the specified limit for teller.
Report any fraudulent behaviour to the supervisor.
Ensure that government cheque and any other cheque presented by customers to the supervisor go for special clearance with BOT or other banks.
Perform back office operations as directed by the superior.
Perform other duties as directed or assigned by the superior.
Computer literacy with skills in word-processing and spreadsheets.
Attention to details and skills in interviewing clients to assess their integrity.
Good communication skills both, English and Swahili.
Creative, innovative and honest.
Able and willing to work in challenging environments across NMB network.
Able to work under pressure with minimum supervision.
Qualifications and Experience:
University Degree/Advanced Diploma.
Diploma with two years working experience in financial institutions.
APPLICATION INSTRUCTIONS:
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