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    Thursday, 29 September 2016

    Information Systems Assistant, Naqoura, Lebanon



    Closing date: Wednesday, 12 October 2016

    Posting Title: INFORMATION SYSTEMS ASSISTANT, FS5
    Job Code Title: INFORMATION SYSTEMS ASSISTANT
    Department/ Office: United Nations Interim Force in Lebanon
    Duty Station: NAQOURA
    Posting Period: 28 September 2016-12 October 2016
    Job Opening number: 16-IST-UNIFIL-67582-F-NAQOURA (M)
    Staffing Exercise ID: N/A
    United Nations Core Values: Integrity, Professionalism, Respect for Diversity
    Special Notice
    This 'Recruit from Roster' job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.
    Organizational Setting and Reporting
    This position is located in the United Nations Interim Force in Lebanon (UNIFIL) in Naqoura. The Information Systems Assistant will report to the Chief Supply Chain Management or his designate.
    Responsibilities
    Within the limits of delegated authority, the Information Systems Assistant will be responsible for performing the following duties:
    • Assists with the planning of all major information systems projects within the mission, monitoring the progress of the systems analysis, design, development, testing and implementation of new, moderately complex systems, and/or, participates as a member of a team with responsibility for major components of more complex systems;
    • Assists with the management of the Information Systems budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs;
    • Supports the development of technical specifications for the procurement of equipment and contractual services, and coordinates the technical evaluation of offers and proposals received;
    • Handles all aspects of contract administration including the establishment of service level agreements with vendors and chargeback policy for users;
    • Assists the team with the development of strategies to implement global information systems projects originating out of DFS/ICTD and the mission;
    • Assists the team with the development, implementation and monitoring of information systems standards, guidelines and procedures;
    • Assists the team with the development of detailed systems and other functional specifications and user documentation as required;
    • Supports the team with the development of training materials, operating and user manuals and trains staff in the use of assigned systems;
    • Coordinates with Technical Section on availability of equipment, spares and supplies as well as provides comprehensive statistics on the ICT stocks status.
    • Monitors movement of ICT assets, supplies and spare parts throughout the mission area according to approved property transactions and entitlements.
    • Plans and supervises physical inventory checks and stock taking at the ICT Warehouses.
    • Review conditions of ICT stocks and initiate write-off procedures as required.
    • Assists with the development of disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible;
    • Researches, analyses and evaluates new technologies and makes recommendations for their deployment;
    • Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc;
    • Develops the yearly work plan, mentors and supervises personnel of the Unit.
    • Participates in the development of plans for major IT systems' projects within the Supply Chain Management Section, monitoring the progress of the design, installation and commissioning of various networks and systems;
    • Devises and administers disaster recovery plans; provides training for support staff in implementing these plans to ensure optimal readiness;
    • Shares responsibility for the proper implementation of backup and recovery procedures;
    • Maintains a regular review of the network resources access control, data security, and server and data stores security systems;
    • Ensures all information security systems are properly configured and maintained;
    • Supports the user access control for network resources and overall network security;
    • Provides guidance to, and supervise junior staff.

    Competencies
    • Professionalism: Knowledge of telecommunication equipment, principles of operations, including local area networks; video conferencing systems, voice and messaging systems, and principles of analog and digital transmission. Good technical skills, ability to conduct network maintenance, implement and maintain Disaster Recovery/Business Continuity systems, and information systems security and control. Ability to apply knowledge and technical skills to install and test relevant equipment, provide maintenance services and user support. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    • Communication: Speaks and writes clearly and effectively-Listens to others, correctly interprets messages from others and responds appropriately-Asks questions to clarify, and exhibits interest in having two-way communication-Tailors language, tone, style and format to match the audience -Demonstrates openness in sharing information and keeping people informed. Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.
    Education
    A high school or equivalent diploma is required. A technical or vocational certificate in computer science, information systems, mathematics, statistics or related field is desirable.
    Work Experience
    A minimum of eight (8) years of experience in the planning and installation of complex telecommunications equipment, networks and information systems is required. Experience in warehousing and codifications of ICT equipment is desirable. Field experience in United Nations Peacekeeping missions is desirable.
    Languages
    English and French are the working languages of the UN Secretariat. For this post, fluency in English (both oral and written) is required; Knowledge of Arabic is desirable.
    Assessment
    Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
    United Nations Considerations
    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.
    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on 'The Application Process' and the Instructional Manual for the Applicants, which can be accessed by clicking on 'Manuals' hyper-link on the upper right side of the inspira account-holder homepage.
    The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.
    Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
    No Fee
    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

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