Information Systems Officer (Sap Plant Maintenance, Real Estate and Sales & Distribution), New York

• Organization: Department of Management
• Country: United States
• City: New York, USA
• Office: Department of Management in New York
• Grade: P-3
• Follow @UNjobs

 

Closing date: Wednesday, 10 January 2018

Posting Title: Information Systems Officer (SAP Plant Maintenance, Real Estate and Sales & Distribution), P3
Job Code Title: INFORMATION SYSTEMS OFFICER
Department/ Office: Department of Management
Duty Station: NEW YORK
Posting Period: 27 December 2017-10 January 2018
Job Opening number: 17-IST-DM-89153-R-NEW YORK (R)
Staffing Exercise ID: N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The position is located in the Supply Chain Management, Solution Architect and Business Analysis Team of the ERP/Umoja project in the Department of Management in New York. The Information Systems Officer (Plant Maintenance, Real Estate and Sales & Distribution) will report to the Senior Management Analyst (Plant Maintenance).
Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN's human, financial and material resources.
Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit: http://umoja.un.org
Responsibilities
The role will require interaction with all levels of the Organization, from technical teams to IT and senior business executives. In addition to Extension 2, the functions of the position also include Plant Maintenance, Real Estate and Sales & Distribution related activities in connection with the previous phases of the Umoja solution [Foundation], and for ongoing fixes and enhancements, as well as for Training, provide support to end users, undertake technical, workflow and process reviews, contributes to system designs, configuration, customization and testing in the related work stream areas of the project.
Under the direct supervision of the Senior Management Analyst (Plant Maintenance), the Information Systems Officer (SAP Plant Maintenance, Real Estate and Sales & Distribution) may be responsible for the following duties: 1. Supports and contributes to work concerning feasibility studies, systems analysis, design, development and implementation of system functionality in the Umoja solution; analyses complex business problems to be solved with SAP Plant Maintenance, Real Estate and Sales & Distribution processes and integration and assists end users and process experts in articulating business requirements;
2. Develops detailed system and other functional specifications and user documentation for major systems; based on approved business requirements, develops UN functional specification documents for the Plant Maintenance, Real Estate and Sales & Distribution functions and for FRICEW (forms, reports, interfaces, conversions, enhancements and workflow) objects relevant to the SAP Plant Maintenance, Real Estate and Sales & Distribution solution as well as related integration with other modules such Materials Management, Logistics Execution, Financial Accounting, Funds Management, Fixed Asset Management etc.
3. Participates in writing reports and papers on systems-related topics, system requirements, information strategy; writes and maintains process design documents, functional specifications and business design documents for new or modified business requirements in the areas of Plant Maintenance, Real Estate and Sales & Distribution; ; reviews SAP configuration documentation in the areas of Plant Maintenance, Real Estate and Sales & Distribution created by implementing partners to ensure it meets project standards, and has effectively captured business requirements;
4. Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing, including the development of integrated test scripts, test scenarios, test models, and lead integration and regression testing for all processes related to Plant Maintenance, Real Estate and Sales & Distribution within the SAP Umoja Solution;
5. Works closely with the Technical Delivery team and business analysts from other functional areas, to ensure alignment with the Organization's application architecture;
6. Develops training materials, operating, user manuals, instructions and procedures; trains staff in assigned systems; may be asked to act as a Trainer, and will provide Tier 3 (specialized) support; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc. Provides specialized advice to users, analyzing users' requirements and translating these into new applications; determines application systems integration and linkage issues.
Competencies

• PROFESSIONALISM:
• Knowledge of SAP Plant Maintenance, Real Estate and Sales & Distribution, particularly in systems analysis, database design and programming.
• Knowledge of programming languages and configuration coding, particularly with relevance to SAP implementation; Significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols
• Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity
• Knowledge of interactive systems; good knowledge of best practices concerning information infrastructure and process design for end-users; independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems
• Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results
• Is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work
• CLIENT ORIENTATION:
• Considers all those to whom services are provided to be 'clients' and seeks to see things from clients' point of view
• Establishes and maintains productive partnerships with clients by gaining their trust and respect
• Identifies clients' needs and matches them to appropriate solutions
• Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems
• Keeps clients informed of progress or setbacks in projects
• Meets timeline for delivery of products or services to client
• TECHNOLOGICAL AWARENESS:
• Keeps abreast of available technology
• Understands applicability and limitation of technology to the work of the office
• Actively seeks to apply technology to appropriate tasks
• Shows willingness to learn new technology

Education
Advanced university degree (Master's degree or equivalent) in computer science, engineering, information systems, or related field. A relevant first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree. Certification in SAP PM, RE and S&D modules is desirable.
Work Experience
A minimum of five years of progressively responsible experience in business processes concerning Facilities, Plant Maintenance, Real Estate and Sales & Distribution is required. In addition, experience in SAP/ERP implementation is also required. Knowledge in systemic developments of workflow and processes for Plant Maintenance, Real Estate and Sales & Distributions solutions in the SAP environment is required.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Owing the temporary funding nature of this position and limited duration of the ERP project, recruitment, selection or extension of appointments against this position will be subject to budgetary approval.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on 'The Application Process' and the Instructional Manual for the Applicants, which can be accessed by clicking on 'Manuals' hyper-link on the upper right side of the inspira account-holder homepage.
The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term 'sexual exploitation' means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term 'sexual abuse' means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on 'Manuals' hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.