IT Support Officer

Varied IT Support role- Financial Technology - Melbourne’s CBD – Permanent Position

Your new company: 
A Financial Technology Company based in Melbourne CBD require an all-round IT support Officer to join their team on a full time engagement. Your new role: Working collaboratively in a small team, you will be responsible for:

• Providing Internal IT Support for Asia Pacific as well as other regional sites
• Supporting Windows based environment including AD, SCCM app deployment, Microsoft Remote desktop and various critical in-house applications
• Assisting with the development and maintenance of IT support documentation
• Triage all incoming technical support requests via the online job
• Supporting financial trading (trade floor support) and pricing infrastructure
• Prioritising incidents to ensure issues are dealt with in the correct order

  What you'll need to succeed To be successful in this application, you will have experience: 

• Providing technical support for network, infrastructure and applications for the group
• Supporting Active Directory, Exchange, SCCM, SharePoint.
• Knowledge in Windows 7-10 and Office 365
• Financial Services Experience (trade floor support/Market Data – Bloomberg/
• Reuters) Desirable
• Handling SQL scripts and tackling bug defects
• Excellent verbal and written communication skills
• Be able to operate without supervision using initiative.

 What you'll get in return 
 
You will be rewarded with an excellent working in a reputable and professional global fintech company where you have 100% accountability across the IT environment.You will be self-managed and be trusted to get the job done with senior executives. You will get a competitive salary, bonus and additional wellbeing benefits.
  
What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email an MS Word Document to Stefano.Rosi@hays.com.au

Apply Now